Bticino Flex Video SferaD X13E

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Delivered between Thu, 5.6. and Thu, 26.6.

Product details

The Flex ONE set includes a Classe 300 X13E handsetless video home station in white with a 7-inch (178 mm) touch screen, WLAN connection, induction loop for hearing aid users, and answering machine function with audio/video memory. In addition to standard functions such as call, video image, open door, internal speech, switching functions, and retrieving additional external cameras, the home station can be connected to a smartphone via WLAN. With the DOOR ENTRY app, complete functionality (conversation, video, switching functions) can be controlled via smartphone, whether at home or on the go. The set also features a modular flush-mounted door station SFERA Allmetal made of aluminum with a special Night & Day wide-angle camera. The protection class is IP 54, and the impact resistance is IK 08. It is supplied with two covers (for one or two call buttons) to expand the set for a two-family house.

Key specifications

Doorbell type
Bell system set
Doorbell features
Intercom system
Power supply
Electrical connection
Transmission type
Wi-Fi
mounting style
Flush-mounted
Documents
Item number
12898813

General information

Manufacturer
Bticino
Category
Doorbells + Door intercom system
Manufacturer no.
5145746
Release date
12.3.2020

Colour

Colour
White
Exact colour description
White

Material

Material group
Metal
Material
Aluminium

Doorbell properties

Doorbell type
Bell system set
mounting style
Flush-mounted
Frequency
2.40 GHz
Number of residential units
1 x
Doorbell features
Intercom system
Screen size (cm)
17.78 cm

Smart home features

Smart Home
Compatible
Transmission type
Wi-Fi
Control type
Smartphone

Power supply

Power supply
Electrical connection

Origin

Country of origin
Italy

Voluntary climate contribution

CO₂-Emission
Climate contribution

Scope of delivery

Scope of delivery
Video door intercom set 365811

Package dimensions

Length
27.50 cm
Width
27.50 cm
Height
19 cm
Weight
2.41 kg

30-day right of returnReturn policy
24 Months Bring-in WarrantyWarranty provisions

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Reviews & Ratings

Warranty score

How often does a product of this brand in the «Doorbells + Door intercom system» category have a defect within the first 24 months?

Source: Digitec Galaxus
  • Bticino
    Not enough data
  • 1.CasaControl
    0 %
  • 1.Physen
    0 %
  • 3.Modern-Electronics
    0.2 %
  • 4.Avantek
    0.3 %

Warranty case duration

How many working days on average does it take to process a warranty claim from when it arrives at the service centre until it’s back with the customer?

Source: Digitec Galaxus
  • Bticino
    Not enough data
  • 1.Emos
    0 days
  • 1.Feller
    0 days
  • 1.Heidemann
    0 days
  • 1.TP-Link
    0 days

Return rate

How often is a product of this brand in the «Doorbells + Door intercom system» category returned?

Source: Digitec Galaxus
  • Bticino
    Not enough data
  • 1.Emos
    0.6 %
  • 2.Steffen
    0.9 %
  • 3.Physen
    1.2 %
  • 4.Heidemann
    2.2 %
Source: Digitec Galaxus