I received the food processor about a week ago. Now I wanted to use it for the first time and found out that the plug doesn't fit. I didn't find an adapter in the package. Unfortunately, the machine is unusable for me. Can you help me further?

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The best thing to do is to contact our customer service directly at https://helpcenter.galaxus.ch/hc/de/requests/new. Your request can then be examined individually.

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Question about Bosch Hausgeräte MUM 5 XW 10

I received the food processor about a week ago. Now I wanted to use it for the first time and found out that the plug doesn't fit. I didn't find an adapter in the package. Unfortunately, the machine is unusable for me. Can you help me further?