Insurance & Innovation 2023

Every year, experts from the industry highlight current events and innovations in this series. Every year, the work impresses with its topicality and range of articles. The war in Europe, the energy crisis or the Corona pandemic, but also permanent topics such as climate change, digitalisation or new work are just a few of the current topics that are occupying us. Topics that also affect the insurance world. But now it is time to look ahead! What do the changes mean for us as a company, as employees, as the insurance industry? What can we do now to bring more innovation to our work and to our customers? How do we deal with the changed, more difficult framework conditions? The yearbook 'Insurance & Innovation 2023' provides you with fresh inspiration, current impulses and practical tips for the insurance business of tomorrow. Especially team leaders and decision-makers in insurance companies who act creatively and strategically will get ideas for their own innovation projects, practical suggestions and methodical tips. The thematic focus of this year's volume is 'Sustainability', but also articles on ESG (Environment, Social, Governance), InsurTechs, the inner attitude of employees, ambidextry, wallet technology, digital processes and new ways of communicating with customers are included.