I bought the camera a long time ago and unfortunately left it unused for a long time...Now the battery does not charge even after several hours in the charger (no light flashes on the charger) - but I assume that it is the battery itself and not the charger (battery is probably completely discharged) - does anyone have a tip or know which replacement battery I can buy?

Thanks :)

Question

I bought the camera a long time ago and unfortunately left it unused for a long time...Now the battery does not charge even after several hours in the charger (no light flashes on the charger) - but I assume that it is the battery itself and not the charger (battery is probably completely discharged) - does anyone have a tip or know which replacement battery I can buy?

Thanks :)

Answer

I have the same problem. Have you found a solution?

Answer

It is best to contact our customer service department directly at https://helpcenter.digitec.ch/hc/de/requests/new. Then your request can be checked individually with the supplier.

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