The Community
Your user profile
In your user profile, all your activities and achievements are visible to everyone.
Product rating
Rate the products you bought and help other customers make the right purchase decision! Keep it simple – your overall verdict will automatically be displayed as the title of your rating. Pros (+) and cons (–) are featured below the main text on the left hand side. The star rating of a product’s properties is displayed on the right hand side. This clear layout will provide you with an instant overview of all ratings.
The most helpful ratings automatically move to the very top of the list. Sometimes, a 5-star rating can be less helpful than a 1-star rating. That is why we display the most helpful positive and negative ratings opposite one another. This gives you an instant overview of the product’s strengths and weaknesses.
Brand rating
Let us know which brand floats your boat by clicking on the "like" button in the brand view. For an instant overview of the respective brand’s best-rated categories and products, click on “brand ratings” at the top right in the brand view.
Community guidelines
Got a question about a product? Have the answer to a question? Looking for a camera for your next holiday but don’t know enough about cameras? Become an active part of our Community and interact with other Community members and our staff. Please note that the following guidelines apply when interacting with other community members:
- Don’t post offensive words, insults, misleading or discriminatory content, hate speech or disruption of the Community. If a Community member repeatedly violates our guidelines, our editors and Community team reserves the right to delete the offending post(s) and, if necessary, to restrict the visibility of comments originating from their profile.
- Questions, answers and discussions must explicitly refer to the products and their function. General questions regarding personal orders, delivery times or prices are to be directed at our customer service.
- The submission of advertising content, spam or the naming of other providers and their offers or links is not permitted. Private sales or service offerings are also prohibited.
- Publishing contact information of any kind (e-mail addresses, telephone numbers, home addresses, etc.), as well as names or data allowing the general public to draw conclusions about a physical person should be avoided at all costs.
- Product ratings should be written in an objective way and refer to the properties, functionalities, characteristics etc. of products. In case of any issues regarding delivery times and defects of any kind, please contact our customer service.
If the Community does not answer your question within a helpful period of time, our customer care team will do its very best to provide you with the information you need.
Once you have received an answer you are happy with, you can accept it and your question will be considered answered.
By publishing comments and contributions in our Community, you confirm to agree with the Community terms and conditions of Digitec Galaxus.
It’s worth being active
Prize draws of concert tickets, events, vouchers and much more regularly take place for active community members. See what prizes are up for grabs on the right hand side in the community view. We notify all winners by e-mail. Good luck!